Plumber · Ottawa

Plumbing Problems Fixed Fast — No Mess Left Behind.

Licensed plumbers for repairs, installations, and emergencies. Upfront pricing and work that's done right the first time.

★★★☆☆ 3.4 Google Rating
Licensed & Insured
Free Estimates
Satisfaction Guaranteed
Serving Ottawa & Area
3.4 Google Rating
3,000+
Service Calls
4.8★
Google Rating
24/7
Emergency Line
Licensed
Master Plumbers
Cundell Plumbing & Heating LTD — plumber in Ottawa

Plumbers You Can Actually Trust

Plumbing problems get expensive fast if ignored or fixed wrong. Our licensed plumbers diagnose the actual issue, give you a flat-rate price before touching anything, and back every job with a written warranty. No hourly surprises.

  • Locally operated in Ottawa and surrounding area
  • Fully licensed, insured, and background-checked team
  • Transparent pricing — no surprise fees
  • Satisfaction guarantee on every job

Our Services

Everything you need from one trusted team. No referrals to other contractors, no runaround.

🔧

Leak Repair

Pipe leaks, faucet drips, and toilet running — diagnosed and fixed same visit in most cases.

🚿

Drain Cleaning

Camera inspection finds the blockage, hydro-jetting or snaking clears it completely.

🚽

Toilet Repair & Install

Running toilets, broken flush valves, and full toilet replacement. All brands and models.

🌡️

Water Heater

Tank and tankless water heater repair, replacement, and installation. Same-day service.

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Pipe Replacement

Full re-pipe for older homes with galvanized or polybutylene piping. Permitted and code-compliant.

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Emergency Plumbing

Burst pipes, flooding, sewage backup — we respond within the hour, 24 hours a day.

How It Works

Three steps from first call to finished job. No confusion, no waiting around.

01

Call or Book Online

Describe the problem. We'll give you an arrival window and a plumber who calls before they show up.

02

Diagnosis & Flat Quote

We find the root cause, show you exactly what's needed, and give you a firm price before any work starts.

03

Fixed & Guaranteed

Problem solved, work area clean, warranty in writing. We leave your home in better shape than we found it.

How we work

Real Reviews from Real Customers

Don't take our word for it. Here's what people in Ottawa have to say.

"They did a job for my elderly Aunt. Charged a $20 fuel surcharge when they are located only blocks away. Required extra parts, and charged 1 hour time to get the parts. Left with the job unfinished, never to return. We had to go buy parts ourselves. The invoice reads "should be advised that the unit valves are not working", still demanding pay with no follow up."

Ron Zeitlin Ottawa
★★★★★

"Dan and Ethan went above and beyond on a complicated dishwasher install that required considerable handywork (in addition to other plumbing work). They were punctual and professional--I will definitely be giving them a call next time!"

Derek Ottawa

"BEWARE OF THEM!! I hope everyone reads this review. My kitchen sink was leaking so my building superintendent recommended their services. Day 1: Plumber came and changed all the pipes underneath the sink and changed one of the two basket strainers. They sent me an invoice of $528.55 which I paid with no issues at all. But the kitchen sink was still leaking, so I called them again regarding this issue. Day 2: Plumber came again and changed the second basket strainer as he thought that was the issue. After changing the second basket strainer, the kitchen sink was still leaking so I called them the third time. Day 3: Plumber came again and put some glue type thing in one of the pipes and finally the leaking stopped. It took them 3 visits to fix my issue when they said they have great plumbers. They sent me an invoice again of $129.89 for Day 2. I questioned this invoice as this made no sense because they charged fuel charges, labor charges everything on this invoice too. They were considering it as a new call request. I never called them to change the basket strainer, I called them to fix the leaking. Then Joanne (company owner) was threatening me that invoice will go to collections if I don't pay it in timely manner. I tried to explain her and requested her to come on call for better communication, but she never came on call and was so rude in her email replies. I paid the amount only because my husband asked me to just pay it off and let it go and will never call them again for their services. I almost sued them for charging falsely, threatening and mental harassment, but my husband didn't want me to go through the whole process. When I can pay more than $500, I can pay $129 as well but only if it’s worth it. I wish I had read the reviews first before calling them. All the people who have said negative reviews got a reply in such a rude manner. If I can save even one person from this review, it will give me peace. They can do any services and charge you for them even though you didn’t ask for it. I will not recommend their services at all as it’s not only about the plumbing services but also about customer services."

alisha jain Ottawa

The Difference Is Clear

Not all providers are equal. Here's what separates us from the competition.

Our Plumbing Company

  • Flat-rate pricing before work starts
  • Licensed master plumbers
  • Camera inspection on drain calls
  • Written warranty on all repairs
  • Same-day and emergency service

Hourly Plumbers

  • Hourly rate — cost unknown until done
  • Journeyperson or apprentice sent out
  • Guesswork without camera
  • No warranty or short verbal guarantee
  • Week-long waits for non-emergency calls

Frequently Asked Questions

Everything you need to know before booking.

Do you charge for the service call? +

We charge a flat diagnostic fee to come out and assess the problem. That fee is waived if you proceed with the repair.

How fast can you respond to emergencies? +

Within the hour for burst pipes, active flooding, or sewage backup. 24/7, including weekends and holidays.

Are your plumbers licensed? +

Yes. All our plumbers hold current provincial licences and we pull permits for all work that requires them.

Do you provide a warranty? +

Yes. All parts and labour are covered by our written warranty. Terms vary by job type and are provided upfront.

Can you work in occupied homes? +

Absolutely. We contain work areas, protect flooring, and minimize disruption. Most repairs are completed in a single visit.

Still have questions? We're happy to help.

📞 Call 613-744-1133

Don't Let a Small Leak Become a Big Problem.

Same-day service available. Free estimates on installations.